Call: (262) 862-2353

Customer Service

 

Shipping & Delivery
 
         Same day shipping on all orders received by 3:00 pm central time, Monday - Friday.

        

         All shipments are f.o.b. Trevor, Wisconsin  U.S.A.

          Domestic Orders (USA)

 

Bristol Electronics offers several different shipping options for domestic orders.  Ship freight collect using your own shipping account number.  When using your account number for shipping, you can choose the service you desire with the freight carrier you prefer.  We offer the services of UPS, FedEx, and DHL when you provide your own shipping account information.  There are no service charges or additional fees when using your own shipping account.  Payment for the product(s) ordered is the only requirement.

If you do not have your own shipping account, we only offer the services of UPS with the cost of the freight added to your order.  In this case, you can choose between the following services...1 day, 2 day, 3 day, or Ground delivery.

Both options are available during the checkout process for domestic orders.

International Orders

There are two available shipping options for International orders.

(1) Ship freight collect using your own shipping account.

At checkout, you will be asked to provide your valid UPS, FedEx, or DHL account number.  Once your account number is entered, you will have several choices of international shipping methods to choose from.  There are no additional fees or service charges added to your order.  When using your own shipping account, the only required payment is for the product(s) ordered.

(2) Flate Rate Shipping

If you do not have a shipping account with UPS, FedEx, or DHL we can ship anywhere in the world for a flat rate of $55.00.  Your package will be delivered via FedEx Int'l Priority.  When choosing this option at checkout, the flat rate fee of $55.00 will be added to the shopping cart.  Receiver is responsible for all duties and taxes. 

Secure Payment Options

 

All major credit cards are accepted plus the option to checkout using your PayPal account. 

 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Privacy & Security

 

What information do we collect?

We collect information from you when you register on our site or place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
 
How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and making the appropriate changes.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.bristolelectronics.com
11304 258th Court
Trevor, Wisconsin 53179  USA
webmaster@bristolelectronics.com
262-862-2353

 

Warranty, Returns & Replacements

All claims for shortages or damaged product must be made within 10 days after receipt of goods.  Our liability is limited to replacing the product or refunding the total invoice value.

All returns are subject to prior approval.  No returned goods will be accepted unless the return has been previously agreed to and has an associated RMA number. 

A 60 day warranty is standard for all product that fails to meet the original manufacturers specifications.  A failure report is required on all product with functionality issues.  By accepting and/or paying for the goods identified in the web order, invoice, or any other documentation - the buyer expressly acknowledges agreement with the standard 60 day warranty set forth by Bristol Electronics.  Any purchase order, acknowledgement form, or any other terms of the buyer different from or in addition to the stated terms are specifically rejected and shall not have the effect of modifying the standard 60 day warranty set forth by Bristol Electronics.

Bristol Electronics assumes no responsibilty for the application of any product.  No warranty shall be made towards product capability in regards to the buyer's use or circuit design.